Hello Simon,

I’ve discovered your website on LinkedIn but I had heard about your products before, especially HiRack, really matching difficult conditions in warehouses with asymmetric beam.

Really liked the website. Waow, very professional and rather different from some other vendors, real marketing, HaHa…

We are specialized in led lighting solution in ***, working with major electricians and direct customers in our country, and sometimes abroad 😉

We are rather experienced in indoor/outdoor solutions with lots of installed references, even really big power/high masts, gymnasium, etc.

Which one of you sales lady is best to discuss with for our country ? 😉 Evelyn, Stella, Demi… Or maybe yourself ?

One is speaking *** ? If not, no worry, we can of course communicate as usual in English…

We’re rather demanding about product information, especially ies/ldt files, quality and warranty, but I’m sure you’re used to that with your track record.

As you probably know, *** is not an easy country for “big power” led lighting because the cost of energy is really one of the lowest in the world, thus difficult ROI…

But I’m also sure your products price can also match this kind of condition…

Feel free to tell me, hope we can develop some business together,

Thanks and Best regards

Dear Susan.

Today arrived the samples.

We was so enthusiastic, everyone love it.

I will started internal test today and I looking forward to make a big cooperation with you.

At first can you sen dme all the certificates for European Market of HiCloud, HiRack, HiCover I and HiCover II.

And than we can speak about the prices and whole cooperations.

Dear Ms. Daisy,

I am writing to let you know how much I appreciate the outstanding customer service that you and your staff provided from the beginning of our association. I visited the site where we supplied your lights and our clients are very happy with the performance of OKLED products and we are getting more business because of the quality which you have preserved. I really appreciate your efforts and quick responses on time as and when we requested, I have interactions with lot of manufacturers around the globe but inspite of difference in working hours you have responded even late nights at 2 am etc which really add lot of value, I found you are very knowledgeable about your store’s product line and seemed genuinely interested in helping me find items that met my needs rather than just being focused on making a quick sale. Thank you again for your coordination and negotiations.

Because of you and your team efforts, I was able to deliver what I needed on time to my customers and I am very satisfied with my purchase. I will continue to order more from your store in the future, as well as recommend it to others. Please let other employees in the office also know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued.

I have one suggestion which will make your product have a track record on sales :

I need a unique serial numbers on each items with a warranty card based on that serial number . This will save lot of business for you as well as help us keep a track on warranty.

I look forward to working with your team and build a successful business relationship for years to come.
Thanks & Best Regards

Dear George,

I would like to inform you that we have already received the goods. The delivery

went without any obstacles. I would like to thank you very much for perfect

shipment arrangement.

Regarding received products, lamps look great we have received lamps with red

frame design, however in case of our further orders, we are interested whether

there is a possibility to order the same lamps with different color frame –

exactly Pantone *** color.
I am looking forward to hearing from you soon.

Dear Nancy,

The first comment is GOOD, very GOOD… all my colleague find your products very nice and very professional… We just have to make test now for final comment…
Thanks for all.

best regards

Dear Katrina,

I have tested your lamp and there was no problem with them. Quality looks quite good.

Please find attached my report.

Best regards

Hello Evelyn,

Here are the goods which I’d like to order to our own warehouse:


We are proudly changing our old COB LED high bay lights to your products
Best Regards

Dear Fred,

We succeeded to release the whole shipment from our customs.I opened the boxes and I saw the fixture and its design looks fantastic and its light output is very good.By the way I didn’t find any catalog.I decided to start market your product in *** market starting with our current projects, consultants and customers but under a protection condition that you will send a protection letter that any requirement from *** will be through us and also to be your sole agent for one year to test our both business relations and sales.Please send me this letter and also send me our special list prices .We have just launched our web site and you could know us more WWW.***.COM .Please update me with all your new products with its certificates.

Waiting your feedback.

Thank you.

Hi Ben – we agree. We really like this fixture. This deal was quoted first last August. So they purchased 8 of the original unit and 8 of our recommend unit (the 300W).

I think the 300W unit will perform well. We will communicate anything needed and will provide updates.


Hi Rola,

no vacation until now, im in *** with a customer we are dealing for the 52x, 120W high bay, they just installed the sample and they are very sarisfied, is the best against Philips and Osram, wish us luck. They have anothrr workshop with 35x 200w, high bay and more workshops later.

I will check this new product when i get back to idfice.

Thanks in advance

Hi Haley,

We are interested in trying a few of these lights. I just have a few questions.

Do the lights come with any accessories? Or will they just work with the Wifi we have? Im am not familiar with what additional parts are needed to connect the lights with our Wifi signal or how it all will actual work.

Do these lights have certifications so far?

I am very glad to see your company is always coming out with new products that are at the front of the LED market!

Thank you

Dear Mindy,

We will definitively be purchasing the High Bay. The results were very good (pretty impressed actually!):


I need to know the options of placing own brand on both product and packaging (colours, content, characters per line, etc). It would be good to know for example if the MOQ is based per reference number or per quantity purchased)

Also please send certifications of the highbay. CE, TUV, UL, etc.

I am very glad the results were positive as it seems to be a very good thought of product.

Kind regards


Samples arrived.

We are very happy, this are super products.

We have end of week meeting for new products.

Hello Allen,

I’m glad you are not offended. 🙂

So, of the OKLED high bay light, beautiful and graceful the arc and the shape. (is currently the best and nice on the market.)
The black box, top on the lamp, too simple, not follow the shape of the lamp, degrades the overall picture.

In my opinion, the lamp shape must it should follow the of the box.

I’m not a designer, but the box can not be fluted? I imagine the driver and battery justified by cooling.

Dear Rogan
Thank you for your email

The test was great and we will use your product in our next Project

keep in touch

Hi Stella,

Email to my client. FYI.

We are very pleased to show you the following pictures being taken just before 12noon when it was raining and cloudy.

The lux level on the ground at the inter-aisle space under the old lighting was 155 lux while that under the new lighting with the similar environment (middle of the row and not directly under the lamp or skylight) was 487 lux.

The third picture was taken according to suggestion of the staff of ***, showing the difference of brightness when we look at the brightness of each inter-aisles space from the gaps of the aisles at the middle of the rows.

We could see those space more distant from the camera were much brighter than the spaces closer to the camera as they have already got the new light.
The feedback from the workers there were very positive with the new light, feeling like working with a sunny day today.

We still have to test the sensor performance.

We would like to have your feedback whether we should adjust the daylight sensor for more energy saving to maintain a lower lux level on the ground, say 300 lux.

Kind Regards

Hi Ivy

Out of hundreds of fittings i have benchmark tested, stripped down and completed a full analysis of.. None have had design, build quality, refinement and overall quality as your highbays!

Im very impressed, and im not easily impressed! 🙂
Your highbays will be the first product i want to buy.. as is, No changes needed!

Dear Nicky

Good morning.

It is in the installation process. Once it is finished, I will let you know. I have tested the sample. It is good. I like the result.

Best regards

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